Frequently Asked Questions
Everything you need to know about our healthy and delicious blends.
What makes CAcafe products different from regular coffee and cocoa?
At CAcafe, we believe health and taste should coexist. Our blends use real coconut and premium ingredients without artificial flavors or preservatives, providing a natural energy boost and rich flavor profiles that support a healthy lifestyle.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are your products suitable for specific dietary needs?
Many of our products are gluten-free and made with natural ingredients. We recommend checking the individual product labels for specific allergen information and nutritional facts to ensure they meet your dietary requirements.
What is your return policy for food items?
Due to the nature of our food products, we cannot accept returns once a package is opened. However, if your order arrived damaged or if you received the wrong item, please contact our customer support within 7 days for a replacement or refund.
Do you offer international shipping?
Currently, we ship primarily within the United States. We are working on expanding our reach to international customers soon. Please subscribe to our newsletter for updates on global shipping availability.
How should I store my CAcafe products to maintain freshness?
To ensure the best taste and quality, store your CAcafe blends in a cool, dry place away from direct sunlight. Ensure the lid or seal is tightly closed after every use.